Collaborative Learning via Email Discussion: Pedagogical Implications

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This study explores the pedagogical implications of implementing email in an ESL writing classroom. The primary concern of this study centres on how participants communicate via email in a collaborative learning ambience incorporating writing process approach and pair work activity. The study addresses these concerns by focusing on three main areas for investigation namely; interactions, knowledge construction process and writing performance. Findings illustrate participants’ interactions are focused predominantly on task-related activity and active correspondences occurred at the early stages of the writing process activity. The process of knowledge construction transpired from an interactive process focusing on three main categories analyzed; questions, clarification and support. Overall, the students’ writing performance depicts improvements in the criteria included in the evaluation of the essay writing specifically the content, organization and writing style. The study analyzes the pedagogical implication and offers insights for further study to be explored to attain a better understanding of how learners interact and construct knowledge in a collaborative learning environment via email discussions and the impact on their writing performance particularly in ESL writing classrooms.


Keywords: Collaborative Learning, Email Discussions, Pedagogical Implications
Stream: Sociology, Geography
Presentation Type: Paper Presentation in English
Paper: , Collaborative Learning via Email Discussion


Dr. Noraien Mansor

Head, UMT Publisher, Universiti Malaysia Terengganu (UMT)
Terengganu, Kuala Terengganu, Malaysia

Dr. Noraien Mansor is currently the Head of Publication and Senior Lecturer at Universiti Malaysia Terengganu (UMT). She holds a Certificate of Education in TESOL, Bachelor of Education in TESL, Masters Degree in Educational Technology and Doctor of Philosophy from University of Nottingham in Applied Linguistics. When she first joined the university, she was tasked as the Coordinator of Public Policy and Environmental program. Owing to her keen interest in language teaching and learning, and her wide experience in teaching the English language courses, she was appointed as the Language Coordinator in year 2001. In her capacity as the Language Coordinator, she is responsible for all academic and activities in English language. She is responsible for setting up a Multimedia Language Laboratory, which demands her to propose varieties of activities for the development of the laboratory and successful ways for teaching and learning in the era of information and technology. To date, she is responsible for the development of the Publication Department of the university apart from teaching English language courses and participating in seminars at national and international level. Though it’s tough, she tries to cruise along with her motto “Love your work and explore the world”.

Ref: I08P0150